TikTok Shop
Connect your TikTok Shop, publish print-on-demand products to it, and fulfill its orders from MyDesigns.
TikTok Shop overview
TikTok Shop asks for more on each listing than other platforms do, such as a category, a warehouse and package dimensions. Its catalog is also shorter: when you publish to TikTok Shop, you only see the products available for it.
Connecting your shop
- Open Settings, then Shops, choose TikTok Shop and select Connect.
- Sign in on the TikTok Shop website and approve the access.
- You return to MyDesigns with the shop connected.
| Plan | Free | Starter | Pro | Pro Plus |
|---|---|---|---|---|
| Connected shops | 1 | 1 | 3 | 100 |
| Listings per day | 4 | 120 | 400 | 10,000 |
Keeping your shop connected
TikTok's authorization expires. When less than 30 days remain, your shop shows a Reconnect in countdown under Settings, Shops. We also remind you at 30, 10 and 5 days, and on the last day.
What your shop needs first
TikTok checks your shop before it accepts a listing. If something is missing, publishing stops and shows you TikTok's reason. Fix it in TikTok Seller Center, then publish again.
- An active shop, with your bank account, contact and tax details filled in.
- A pickup warehouse and a return warehouse.
- A delivery option and a shipping template.
- Any extended producer responsibility (EPR) details TikTok asks for, and room under its limit on the number of products your shop can list.
Publishing to TikTok Shop
Create products as usual and choose your TikTok Shop as the store. Its settings are part of the publish step.
- Category
- Required. Search for one, for example T-Shirt or Mug. The category decides which of the other details below TikTok asks for.
- Warehouse
- Required. If none is offered, add one in TikTok Seller Center first.
- Package dimensions
- Required. Length, width and height of up to 120 inches each, and a weight above 0 grams.
- Additional attributes
- Extra product details the category requires. Publishing waits until the required ones are filled in.
- Certifications
- Documents some categories require, with an expiration date where TikTok asks for one.
- Size chart
- Required by some categories. A listing can have one.
- Brand
- Optional. Select Add a brand to pick one of the brands on your shop.
- Made-to-order
- Optional. For products made after the order comes in. Gives you 3 to 14 business days to hand each order to the carrier, instead of TikTok's usual 2. TikTok decides which shops and categories can use it, and the title and description must say the product is made-to-order. It only applies to new listings: turn it on before you publish.
- Not for sale
- Optional. The product is sold only through Gift with Purchase promotions and is hidden from search.
Listing limits
| Field | Limit |
|---|---|
| Title | 25 to 255 characters, with no Chinese characters or profanity |
| Description | Up to 10,000 characters, with no profanity |
| Tags | Up to 20, of up to 34 characters each |
| Price | $0.01 to $7,600 |
| Variants | Up to 100, with up to 2 options and 20 values for each option |
| Images | 1 to 9 per listing, under 5 MB, 300 to 4000 pixels wide and high |
| Video | 1 MP4 per listing, under 10 MB, from 9:16 to 16:9 |
Images you add yourself must be PNG or JPEG. A video's file name cannot contain spaces or start with a symbol.
After you publish
- Open a listing's details and fetch from TikTok Shop to pull in its live text.
- Syncing items updates your stock on TikTok Shop. If you added a variant after publishing, you are told which one, so you can publish it again.
- Updating many existing TikTok Shop listings at once is not supported yet.
Orders
Orders come into MyDesigns once TikTok marks them as awaiting shipment. To check for new ones yourself, open Orders, select Sync and choose your shop. When an order ships, its tracking number is sent to TikTok Shop.