Do I need technical skills to build my site?

No. A store can be launched in approximately 30 seconds. There is no coding required and no need to assemble a complex app stack like on other platforms.

What if I don't have my own designs yet?

The platform includes Dream AI and access to MyDesigns Agents that help you research external data sources to find products with real, current demand before you even start designing.

Do I have to ship products to customers myself?

No. MyDesigns uses automated fulfillment. When a sale is made, we route it to a print partner who prints, packs, and ships the item directly to your customer. You never have to handle inventory.

Can I fulfill orders from my MyDesigns Store myself?

No. Orders from a MyDesigns Store are always fulfilled by our print partners, and self-fulfillment is not supported. Your payout is what the buyer paid minus the fulfillment cost, taxes and fees, so fulfilling an order yourself would mean paying for it twice. If you want to print and ship your own orders, sell through a marketplace you connect, such as Etsy or Shopify.

Can I keep my Etsy shop?

Yes. A MyDesigns Store runs alongside your connected marketplaces. You can keep selling on Etsy for its organic reach while using your own store to build a direct customer list and run independent marketing.

Who owns the customer data?

You do. Unlike marketplaces that hide customer emails, your storefront allows you to own your list and export it for long-term remarketing.

How do I handle custom or personalized orders?

Buyers personalize the product on the product page itself and see the result before they buy, so what reaches you is already resolved. You can still adjust the print files on an order before approving it for fulfillment.

How much does hosting and maintenance cost?

There are zero hosting fees and no costs for SSL certificates or server maintenance. This is all included as part of your MyDesigns infrastructure.

What are the actual fees?

You only pay a sales fee based on your current plan: Starter 6%, Pro 4.5%, and Pro Plus 3%. There is also a standard payment processing fee of 3% + $0.25 per transaction. Aside from these, there are no hidden monthly costs for SEO tools, review plugins, or mockup generators.

Do I really need a custom domain?

While we provide a free subdomain, custom domain support is highly recommended because SEO and AEO (Answer Engine Optimization) perform best with a custom domain. Search engines and AI assistants prioritize dedicated domains, which significantly increases your brand's authority and search visibility. A custom domain is also required for Meta Ads, because Meta only trusts a domain you can prove you own.

How long until my products show up in Meta?

Meta reads your feed on its own schedule, usually about once an hour. A change you make in MyDesigns is in the file within a few minutes, so allow up to about an hour for Meta to notice it.

Do I need Meta to approve anything before I can advertise?

No. Everything uses your own Meta account and a public feed address, so there is no app review and no waiting.

Meta rejected some of my products. Why?

Meta checks every item against its commerce policies, and designs that look like they use someone else's brand are the usual cause. You can see the reason for each item in Commerce Manager.

Is my Meta access token safe?

It is stored on our servers and only used to send your own store's events to your own pixel. It is never sent to a browser and never shown again after you save it.

Can I stop advertising on Meta without deleting anything?

Yes. Turn off the store default in the Meta Ads tab, or turn individual products off. They leave your catalog on Meta's next read and come back whenever you turn them on again.

MyDesigns Store - Documentation

What it is

A MyDesigns Store is your own storefront, hosted and maintained natively by MyDesigns. You sell directly to your customers without connecting to an external marketplace.

Spin one up inside MyDesigns without any external platform. There is nothing to authorize, no hosting or plugins to maintain, and no marketplace fees. You publish products to it the same way you publish anywhere else, and buyers browse, purchase, and check out directly on the store.

Orders placed on your store flow straight into the MyDesigns order dashboard, and fulfillment is handled natively, so selling on your own store keeps everything in one place. You also own the customer relationship, which means you keep more of every sale and can build a direct audience.

Your MyDesigns Store runs alongside any marketplaces you have connected, rather than replacing them. Connecting and publishing to Etsy, Shopify or WooCommerce is covered in the Integrations section.

MyDesigns Stores are available on every paid plan, and your plan sets how many you can run at once.

Plan	Free	Starter	Pro	Pro Plus
MyDesigns Stores	—	1	2	3
Store publishes / day	—	120	400	10,000
Transaction fee per sale	—	6%	4.5%	3%
Payment processing per transaction	—	3% + $0.25	3% + $0.25	3% + $0.25

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Supported product types

A MyDesigns Store supports both physical print-on-demand (POD) products and digital products, and a single order can contain a mix of the two.

Print-on-demand products: Physical items produced through our print partners or a connected catalog such as Printify. When an order comes in, it's routed automatically to the print partner for production and shipping.
Digital products: Downloadable files that are delivered to the customer automatically once payment is confirmed, with no manual action required.

Because POD products can be sourced from our print partners or from catalog integrations like Printify, everything in your catalog is available to sell on your store.

Self-fulfillment is not supported on a MyDesigns Store. Every POD order is fulfilled by our print partners, and you cannot handle an order manually or ship it yourself. Your payout is the sale minus the fulfillment cost (production and shipping), taxes and fees, so those amounts are kept even if you fulfill the order another way. If you want to fulfill orders yourself, sell through a connected marketplace instead.

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Publishing and bulk tools

You publish to a MyDesigns Store using the same tools you already use across MyDesigns, including bulk workflows for larger catalogs.

Bulk publishing: Publish many products at once and use a shared template to apply consistent settings across a batch instead of editing each listing individually.
Mockup generation: Generate product mockups from the built-in mockup engine or your own PSD templates before publishing.
AI listing content: Generate titles, tags, and descriptions for your listings automatically, so products are ready to publish faster.

Managing your MyDesigns Store

The store is designed to stay manageable as your catalog grows, with merchandising and financial options built in.

Inventory management: Filter products by store status on the products page to keep large catalogs organized.
Merchandising: Group products into Store Collections and surface Recommended Products to guide buyers through your catalog.
Financials: Payments run through Stripe Express. You can share a single connected account across multiple stores or set up a separate account per store.
Flexible setup: A store can stay active even before a payment method is configured, so you can build it out gradually.

Hosting and infrastructure

Because we host the store for you, the underlying infrastructure is handled on our side.

Custom domains: Every store gets a free subdomain, and you can connect your own custom domain when you're ready.
Free SSL: Each storefront includes an SSL certificate at no extra cost.
Responsive by default: Stores are optimized for desktop and mobile automatically.
Tax handling: Taxes are handled through Stripe Express and Stripe Tax, so tax collection is managed as part of checkout.

Because the store runs on our own infrastructure, there's no external platform to authorize or maintain. Hosting, SSL, and performance are all managed by MyDesigns.

Built-in marketing tools

Your store includes marketing and conversion features natively, so you don't need to add separate apps for them.

Analytics: Built-in traffic and conversion tracking for your store, from page views to what your customers are browsing, with no third-party analytics tool required.
Product reviews: An integrated review system for both your store and individual products.
CRM integration: Connect your store to Klaviyo to grow your email list from your storefront and run abandoned-cart flows.
Discounts and coupons: Run sales, offer free shipping over a threshold, reward bigger carts, and hand out coupon codes, all priced by your storefront at checkout.
Meta Ads: Sync your products to a Meta catalog to advertise them on Facebook and Instagram, and report sales back so the ads can learn. See Advertising on Meta below.
Google Analytics 4: Send your storefront's traffic and sales to your own GA4 property, so your store appears in the reports you already use.
Google Shopping: Coming soon. Advertise your products across Google Shopping from the same catalog.

Advertising on Meta

Meta Ads works with the MyDesigns Store only. Products you publish to Etsy, Shopify or WooCommerce are advertised through those platforms instead. Setup takes about ten minutes and happens mostly inside your own Meta account. You never give MyDesigns your Facebook password.

Your products go into a Meta catalog, and what buyers do on your store is reported back to Meta. Meta then decides which product to show to which person. Three pieces make that work.

Product feed: A file your store publishes with every product you enabled for Meta. You give Meta the address once, and Meta re-reads it on its own schedule.
Meta Pixel: A small piece of code on your storefront that tells Meta what a visitor looked at, added to cart, or bought.
Conversions API: The same information, sent from our servers instead of the browser. Ad blockers and privacy settings hide many browser events, so this recovers the sales that would otherwise go unreported.

Before you start

You need a Meta Business account at business.facebook.com. It is free, and everything below happens inside it.

Meta requires you to prove you own the domain your products link to, and you can only do that for a domain you control. Connect your own custom domain to your store before you begin.

Step 1 — Verify your domain

In Business Manager, open Business settings, then Brand safety, then Domains. Add your store domain and follow the verification method Meta offers. Adding a DNS TXT record at your domain registrar is the usual one. Meta only trusts product links and events coming from a verified domain, and skipping this makes ads under-deliver later in ways that are hard to diagnose.

Step 2 — Create a catalog and add your feed

Open Commerce Manager and create a catalog of type E-commerce. Inside it, go to Data sources, choose Add items, then Scheduled feed. Meta asks for a URL. Copy it from Stores, Customize Store, Meta Ads tab, where the Product feed box has a copy button.

https://your-store-domain/meta-feed.csv

Leave the username and password fields blank. The feed needs no login.
Set the schedule to hourly.
Meta reads the file straight away and shows any problems it found.
This is the only address you ever paste. From here on Meta re-reads it by itself, so new products appear and removed ones disappear without you doing anything.

Step 3 — Copy your Pixel ID and access token

Open Events Manager and select your pixel, or create one if you have none.

The Pixel ID is the long number shown at the top of the page.
For the token, open Settings, find the Conversions API section, and choose Generate access token.

Meta shows the access token once. Copy it immediately. If you lose it you have to generate a new one.

Step 4 — Paste them into MyDesigns

Back in MyDesigns, go to Stores, open Customize Store, and select the Meta Ads tab. Paste both values under Connection and save. The banner at the top of the tab changes to Connected. Your access token is stored for our servers to use and is never shown again, not even to you.

Step 5 — Send a test event

In Events Manager, open your pixel and select the Test events tab. Meta shows a short code that looks like TEST12345. Paste that code into the Test box in the Meta Ads tab and choose Send test event. It should appear in Meta's window within a few seconds, which confirms your token works.

Step 6 — Connect your pixel to your catalog

In Commerce Manager, open your catalog, go to Settings, and connect your pixel to it.

This step is easy to miss and fails quietly. Without it Meta cannot match a sale to the product that caused it, so your ads never learn what sells.

Step 7 — Launch a campaign

In Ads Manager, create a campaign with the Sales objective and choose Advantage+ catalog ads. Select the catalog you created, set your budget, and publish.

Choosing which products to advertise

You decide per product whether it goes into your Meta catalog. Products you never touch follow your store default, which you set in the Meta Ads tab under New products.

To change several at once, select them on the Products page and use Bulk actions.
Turning a product off removes it from the feed, and Meta drops it from your catalog the next time it reads the file.
There is nothing to undo. Turning it back on puts it back.

Google Analytics 4

If you already use Google Analytics, your storefront can report into your own GA4 property rather than leaving you with two separate sets of numbers. MyDesigns keeps its own built-in analytics either way, so this is an addition rather than a replacement.

Open Stores, then Customize Store, and select Analytics in the side menu. Paste your Measurement ID, which looks like G-XXXXXXXXXX, and save.

You will find that ID in Google Analytics under Admin, then Data streams, then your web stream. Leaving the field blank stops the storefront sending anything.

Page views, product views, add to cart, checkout and purchases are all reported. Once connected, events show up in Google Analytics under Realtime within about a minute, which is the quickest way to confirm it is working.

Customizing your store

Everything about how your store looks and behaves lives in one place. Open Stores and select Customize Store, and you get a side menu of sections with a live storefront preview beside it, so you can see a change before you commit to it.

Brand and basics: Your store name, logo, banner, favicon and social links, including YouTube, LinkedIn and Pinterest.
Layout and theme: The storefront layout, your colours, and the shape your product pictures take on the grid.
Collections: Which collections appear, the order they appear in, and how they nest. See Managing your MyDesigns Store above.
About and contact: Your About and Contact pages, and the contact form. Replies to that form reach MyDesigns support.
Discounts: Sales, free shipping offers, spend thresholds and coupon codes. Covered in full below.
Ads, Analytics and Marketing: Your third-party connections, grouped by the job they do: Meta Ads under Ads, Google Analytics under Analytics, and Klaviyo under Marketing.
Payouts, Domains and Advanced: Your Stripe payout account, your custom domain, and the remaining store-level settings.

The preview always renders in light mode, because that is how storefronts always appear to shoppers, regardless of the theme you are using inside MyDesigns.

Discounts and coupons

Your store prices every cart against the discounts you have set up, so a shopper sees the right price on the product page, in the cart and at checkout without you touching a line of code. Discounts live under Stores, Customize Store, Discounts.

Rather than building a discount from scratch, you pick what kind of offer you want to run and fill in a short form.

Run a sale: Put products on sale with a percentage off. Shoppers see the sale price with the regular price crossed out beside it.
Free shipping over an amount: Free shipping once the cart reaches a total, or on every order. Shows a progress bar on your store and in the cart.
Spend and save: Reward bigger carts with a percentage or a fixed amount off once a shopper spends enough or buys enough items.
Coupon code: A code shoppers enter at checkout for a percentage off, a fixed amount off, or free shipping. Comes with a share link you can send out as it is.
Thank-you coupon: Automatically email every buyer a one-time code for their next order, which is the simplest way to turn a first sale into a second one.

Setting the terms

Whichever kind you choose, the same controls are available underneath it.

Scope: apply the discount to every product, to chosen collections, or to specific products.
Value: a percentage, a fixed amount, or free shipping.
Minimum: no minimum, a minimum order value, or a minimum number of items.
Dates: start and end it on a schedule, or leave it running.
Codes: one shared code everyone uses, or a batch of unique single-use codes you mint and hand out individually.
On-sale products: choose whether a coupon can stack on products that are already discounted.

Every discount carries a status, so at a glance you can tell what is live and what is not: Draft, Scheduled, Active, Off, or Expired. Once a discount has run, its row shows the orders and sales it brought in.

Before you save, the form shows which of your products the discount will actually affect and what it does to your margin on each. It is worth reading, because a store-wide percentage can take a thin-margin product below cost without it being obvious.

Frequently asked questions

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