Credits and usage

What are credits?

Credits are the currency used for AI-powered actions across MyDesigns. AI engines are expensive to run and none of them are free, so credits let us cover those costs while giving you a fair, pay-for-what-you-use system.

In short, credits are spent mostly on AI actions, because every AI generation has a real cost behind it.

What uses credits

Different AI actions consume different amounts of credits depending on their complexity.

• Generating images and design variations.
• Running AI-assisted tools and enhancements.
• Other premium AI actions noted in the app.

Plan credits and rollover

Every paid plan comes with a monthly allowance of credits. Each monthly allowance is a separate batch that stays valid for 3 months from the day it was granted, so unused plan credits roll over for up to 3 months before they expire and short bursts of inactivity do not cost you.

The Free account is the exception: it does not receive credits and has no rollover.

How credits are charged

Your balance is the sum of every batch of credits you currently hold. A batch is created each time credits are granted to you and is tracked separately, with its own amount, remaining balance and expiry date.

Plan credits

Granted every billing cycle by your subscription. Valid for 3 months from the grant date.

Bonus credits

Granted for signing up, onboarding steps, referrals, or by our support team. Valid for 12 months from the grant date, the same as purchased credits.

Purchased credits

Bought as credit packs. Valid for 12 months from the purchase date.

When an action costs credits, the amount is taken from your batches in a fixed order:

• Plan credits are always spent first. Among plan batches, the one expiring soonest is used before the others.
• Only when all plan credits are used up do bonus and purchased credits get spent. They share one queue: whichever batch expires soonest is used first, whether it was a bonus or a pack.
• A single action can span several batches: if the soonest-expiring batch cannot cover the full cost, the remainder is taken from the next one in line.
• Expired batches are never charged and no longer count towards your balance. If your live batches cannot cover the full cost, the action is not charged at all.

Refunds and cancellations

• If a charged action fails, the credits are returned to the exact batches they were taken from, so your expiry dates are not affected.
• If a subscription payment is refunded or a subscription ends early, only the unspent credits from that subscription's most recent allowance are taken back. Earlier, fully paid allowances and your purchased credits stay.
• If a credit pack purchase is refunded, only the unspent credits from that pack are removed.

Buying extra credits

Need more than your plan includes? You can buy additional credits at any time as predefined credit packs.

Purchased credits stay valid for 12 months. The system always spends your subscription (plan) credits first, and only uses your extra purchased credits once the plan credits are used up. See How credits are charged for the full order.

Monitoring usage

Settings → Credits shows your balance split into plan, purchased and bonus credits, with the date the next batch in each group expires. If any credits lapse within the next two weeks, a warning says how many and when.

Below that, the credits ledger lists every movement, newest first: each grant, charge, refund and clawback, the amount, and the batch it hit. Activity recorded before batches were introduced is kept under Previous history on the same page.

Review it regularly to keep track of your balance and plan around your monthly allowance.

Running out of credits

If you run low, you can purchase additional credit packs at any time, or upgrade your plan for a larger monthly allowance.