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Reach out to us using the contact form below or through live chat, and we'll get back to you as soon as possible!

Frequently asked questions

Our team reads every message and replies by email as soon as we can. For a faster answer, open the live chat from the chat bubble in the corner of the page.
The Help Desk and video tutorials live in the MyDesigns community, along with step-by-step guides for connecting Etsy, Shopify and WooCommerce.
Etsy, Shopify, WooCommerce and TikTok Shop. You can also sell from a MyDesigns Store, a storefront we host for you.
Yes. Free needs no credit card. Core tools, 4 products at a time, no AI credits. Paid plans have a 7-day money-back guarantee. If you used credits in those 7 days, we deduct what you used.
Cancel in billing. There is no contract, and you keep access through the period you already paid. Unused credits are not refunded as cash.
Yes, we take your privacy and security seriously. Your designs and data are securely stored in our Cloud. You and whoever you decide to share your information with are the only ones that will have access.

The community is where sellers trade what is working right now, and where our team answers.